BMW Assist now standard for almost all 2014 vehicles

Article by Anita Panait, on July 2, 2013

BMW of North America will now make the BMW Assist with eCall feature of its ConnectedDrive infotainment system as a standard on most of the carmaker's 2014 offerings. For instance, BMW Assist with the eCall enhanced collision notification system is now standard on all 2014 models, except for the X6 crossover and some 3-series hybrid models.

Eric Sargent, ConnectedDrive manager for BMW of North America remarked that the BMW Assist with eCall had been a $650/four-year option. In case that an airbag inflates during a crash, eCall notifies the BMW Assist center. The vehicle transfers relevant data regarding the crash, like accident location as well as the number of impacts.

According to Sargent, a BMW unit is loaded with sensors that could determine whether it was hit multiple times, whether it flipped over, and whether its occupants were wearing seatbelts. BMW spokesman Dave Buchko said the system analyzes crash data for the possibility of severe injury and sends the data to emergency medical responders. He said this would allow emergency medical responders to start doing things like lining up the trauma center or having a helicopter standing by.

He noted that is critical to "save minutes in the first 'golden hour,' which refers to period that lasts from a few minutes to several hours following a traumatic injury, during which there is the highest possibility that prompt medical treatment will prevent a fatality.  BMW Assist includes TeleService, which monitors a unit to determine when maintenance is required.

The system then sends data to the customer's BMW dealership, which would call the owner to make a service appointment. BMW Assist could also be transferred to new owners for 10 years. Other standard features include a new touch pad on the iDrive controller. The touch pad comes as standard on all BMW vehicles but the X3 crossover and the 6-series coupe and convertible. Owners of the iPhone loaded with the iOS 6 can connect to the vehicle with Bluetooth and use Apple's Siri Eyes Free or Samsung's S Voice applications. Responses are provided through the vehicle's sound system.

Topics: bmw, technology

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