Consumers have come to expect new cars to feature telematics services and technologies and it appears that automakers sensed this and are now responding accordingly.
German carmakers have a tendency in their ads to emphasize these features more than the vehicles’ performance. BMW is currently preparing to launch the second generation of the telematics architecture NGTP (Next Generation Telematics Patterns), on which the ConnectedDrive is based.
The new ConnectedDrive was developed jointly with telematics service providers Connexis LLC and WirelessCar.
It was designed to enable BMW to improve and hasten the integration of solutions of different providers.
To achieve this, a uniform interface between vehicle and telematics service provider was created. Furthermore, new as well as underdeveloped telematics services may be integrated with ease. This system can now be launched in previously untapped markets.
BMW’s ConnectedDrive service has been at the forefront of providing BMW vehicle owners the necessary support and information services they need while on the road.
Since 1997, the service has been providing BMW drivers access to a personal telephone information service, capabilities to make Google Local Searches while driving, the means to get traffic information in real-time and essential services that are based off the Internet.
With BMW’s Teleservices package, drivers can also get assistance in roadside emergencies as well as capabilities to advance information ahead of a service appointment. With NGTP’s new telematics architecture, there is even more opportunity to expand and improve the service.
For one, the NGTP’s infrastructure makes it possible for BMW and partners to introduce the service in the future to customers abroad.
The NGTP’s architecture can be developed further to provide new services in the near future as well. It can even be developed in conjunction with developments in comfort, safety and infotainment features for future BMW vehicles.