Chevrolet Volt tops Consumer Reports owner-satisfaction survey again

Article by Christian Andrei, on November 30, 2012

For the second consecutive year, Consumer Reports put the Chevrolet Volt plug-in hybrid at the top of its annual owner-satisfaction list. The magazine said that 92% of the Volt owner respondents from a poll of its subscribers said that they would definitely purchase a Volt again. The Volt took the most number of votes from among 240 models.

Other models that scored high were Nissan's Leaf electric car and Toyota's Camry Hybrid, Prius, and Prius C. In a statement, Rik Paul, Consumer Reports' auto editor, said that the two-year win of the Volt is proof of the persistent trend of the enthusiasm toward fuel-efficient cars, particularly since more hybrid and electric models are arriving at the market.

It also affirms how well the GM executives have performed amid the bad press from early soft sales, criticism from those who opposed green-car subsidies, and a federal safety probe in late 2011 into battery fires that concluded that there were no major risks. The top sports cars in Consumer Reports’ rankings included the Chevy Corvette, Porsche 911, the V8 Dodge Challenger and the Ford Mustang.

The poll showed that the most satisfied luxury vehicle owners were those who drove the Audi A7 and A6 and the Lexus GS. The magazine's owner-satisfaction study used to be dominated by sports cars, hybrids and convertibles.

The lowest rating went to the Nissan Versa sedan. Trailing it were the V-6 versions of the Chevy Silverado and GMC Sierra pickups, and the Nissan Armada, Suzuki SX4 and Mitsubishi Outlander SUVs. Consumer Reports surveyed owners of 350,000 vehicles with the model years 2010-2013. The magazine conducts this auto survey annually.

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