There are now more than 30 trade partners and branches of Daimler AG across Germany that are operating as service and sales outlets for the Mercedes-Benz Vito E-CELL, ensuring blanket coverage in the country for the first van to have the standard-fit electric drive ex-factory. The guiding principle of Mercedes-Benz is evident in the latest and innovative drive technology of the Vito E-CELL.
In relation to this principle, pioneers of the new drive technology will enjoy comprehensive services. The Vito E-CELL is being marketed through 33 partners and branches of Daimler AG, while services are available from 30 partners and branches.
Just like the other Vito units, the Vito E-CELL is integrated in the standard procedures such as the regular Star Diagnosis system, enabling any workshop to qualify for the Vito E-CELL. Essentially, the process involves in-depth training of personnel since only the electrics experts are allowed to work on the automobiles fitted with high-voltage systems.
The qualification procedure includes varying levels and culminates in qualification as a specialist for high-voltage systems in automobiles. When it comes to any of the Mercedes-Benz units, specific replacement components for the Vito E-CELL can be procured from the company's Central Supply Depot in Germersheim.
When it comes to maintenance, the Vito E-CELL is specifically simple and cost-effective, as it only requires servicing once a year or once every 20,000 km. Aside from the routine checkups for potential leakages and correct functioning, the mechanics also inspect all high-voltage cabling and parts. Servicing costs are low since there is no oil or oil filters necessary to be replaced on the electric van.