Despite threatenings, Opel sticks to lifetime warranty

Article by Christian Andrei, on August 27, 2010

Opel/Vauxhall is in the hot seat as its lifetime guarantees on new vehicles have made German competition authorities upset enough to threaten to sue for misleading advertising. Alain Visser, head of sales and marketing at the General Motors Co. unit, defends its guarantees and asserts that he opposes the authorities' claims that the campaign was "misleading."

He said that the unit is not even thinking about dropping this campaign. Recently, Opel had received criticism from Germany's federal committee for its alleged unfair commercial practices when it launched the campaign providing a lifelong warranty on new cars.

Visser clarified that similar to other guarantee offers, those of Opel/Vauxhall has conditions, which he claims have been presented very clearly.

He didn't reveal how much the campaign cost but he stated that it had been worked out over a long period of time and was announced with the same care and dedication as a new product or model of car.

The competition authority calls this campaign to be deceiving because even though there is no time restriction on the warranty, it only guarantees repair cost-coverage for vehicles with less than 160,000 kilometers (about 100,000 miles) on the odometer.

Visser responds to this argument with a challenge for anyone to find him a car that has at least 100,000 kilometers.

The coverage of this warranty deal includes the engine, transmission, electronics and the steering system; however, the parts subject to regular wear and tear such as seat belts and oil filters are excluded. [via autonews - sub. required]

Topics: opel, warranty

If you liked the article, share on:

Comments

Login or Create new account to add a comment!

Recommended

More positive news has been pouring in before the year ends. For those who have been waiting to hear the latest word on Toyota 86, we have some great news....
by - December 10, 2016
Hyundai is making the green vehicle race more competitive by offering three powertrain types -- pure electric (EV), hybrid (EV plus combustion engine) and plug-in hybrid (PHEV) – in one...
by - December 9, 2016
Although specs for the new Renault Megane had already surfaced several weeks ago, we didn’t know that the company has cooked up something new. Aside from the 200hp gasoline, Renault‘s...
by - December 9, 2016
For the first time in fifty-eight years, Infiniti registers its first US-Spec Q60 Coupe in Cuba. American products have not been allowed entry into Cuba for six decades. But it...
by - December 9, 2016
Chevrolet has already given out the pricing for some of its 2018 Equinox models. Not only will the new Equinox be available in both the US and Canada, it is...
by - December 9, 2016
Facebook

Youtube Channel

Tip Us
Do you have a tip for us?
Did you film an important event?
Contact us
Newsletter
Subscribe to our newsletter!
Subscribe
Galleries