GM announces new maintenance program for most of its 2014 models

Article by Christian Andrei, on June 6, 2013

General Motors decided to do something more for its customers who purchase or lease an eligible new 2014 Chevrolet, Buick or GMC car, truck or crossover in the United States. As a result, the new vehicles will be covered by a new maintenance program, which includes certain scheduled services for two years or 24,000 miles, whichever occurs first.

For most of the 2014MY vehicles, Chevrolet, Buick and GMC dealers will complete an oil and filter change as well as four-wheel tire rotation and a 27-point vehicle inspection. Still, not all the vehicles include oil changes, for example the Chevrolet Spark EV doesn’t need it, while Corvettes don’t recommend tire rotations. The program covers up to four service visits in the 24-month period, and what is more interesting is that it is fully transferrable to subsequent owners.

For those who don’t know, Cadillac vehicles beginning with the 2011 model year are already covered by the Cadillac Premium Care Maintenance Program. This program covers the scheduled maintenance services such as oil changes, tire rotation, most air filter replacements and an inspection for four years or 50,000 miles, whichever comes first. "This new plan will kick off our customers' ownership experience on the right foot and keep our strong sales momentum going," said Dan Akerson, General Motors Chairman and CEO, who announced the plan at GM's 2013 annual meeting of stockholders.

"We know that customers who service their vehicles at our dealerships are much more likely to purchase another GM product down the road," Akerson said. "It's all the more important to bring customers to our service facilities for routine maintenance to further enhance the quality and reliability of their GM vehicles."

Topics: gm

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