General Motors Co. imposed a stop-sales order last Tuesday on 831 new Chevrolet Cruze compacts that had been delivered to dealers or customers; however, this order was lifted within the same week. GM issued the order because of a potential quality issue.
GM spokesman Alan Adler said that after GM inspected batches of Cruze models that had been held at the factory, it has now released all these vehicles for sale and delivery.
GM’s factory in Lordstown, Ohio, produces the Cruze. GM’s letter last Tuesday had ordered Chevrolet dealers not to sell, trade or demonstrate the batch of 831 cars.
The memo listed the VIN numbers of affected cars. Adler asserts that this stop-order shows the extreme care that GM is taking to guarantee that the Cruze is successfully launched.
GM began to ship the Cruze to dealers in September. Adler claims that stop-orders are used very rarely, adding that dealers referred to by the order would be reimbursed for any floorplanning expenses over the four days that sales were suspended.
Adler didn’t say what the per-day and per-car reimbursement would be.