Honda Canada sees major data breach, warns its customers

Article by Christian Andrei, on May 28, 2011

Honda Canada confirmed last Friday that the personal data of over 283,000 of its customers at Honda Canada has been recently breached, including names, addresses, vehicle identification numbers and even some financing account numbers.

Honda Canada clarified that these data are not what are typically used for identity theft or fraud, like birth dates, email addresses, telephone numbers, driver's license numbers, credit card numbers, bank account numbers, social insurance numbers, or dollar amounts of financing or payments.

Honda gathered this information in 2009 as part of a series of customer mail programs to encourage Honda and Acura owners to register at the myHonda and myAcura websites.

According to the Toronto Star, Honda first noticed the unauthorized access on its e-commerce websites in late February. In a May 13 letter to affected customers, the carmaker said that it had its suspicions when it saw the unusual volume on the sites, including "some unauthorized attempts to access account information.”

Honda has yet to confirm the specific details the Toronto Star mentioned in its report. It said that all affected customers will be notified by mail.

The carmaker hasn’t recommended any specific action except to be alert for marketing campaigns from third parties that mention Honda vehicle ownership. Customers who would like further information can call a toll-free line -- 1-800-839-2826 – which was made available starting May 16.

Topics: honda, canada

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