Lexus reclaims its title in the annual J.D. Power U.S. Vehicle Dependability Study

Article by Christian A., on February 17, 2012

The annual U.S. Vehicle Dependability Study of the J.D. Power and Associates found that automakers built much improved cars three years ago, during the worst period of the global financial crisis. The study found that the improvement in dependability of three-year-old 2009 vehicles from the previous year was one of the biggest ever measured. J.D. Power's vice president of global vehicle research, David Sargent, said that throughout the industry, owners posted an average of 132 problems per 100 in vehicles they had owned for three years. This figure is 13% lower than the previous year.

He acknowledged that cars improve each year but the improvement for that year was “even greater” as the automakers focused on making better vehicles. J.D. Power measured 32 brands. Of this number, 25 brands improved vehicle dependability from the previous year. One stayed even while six experienced a drop. The top three spots were taken by luxury brands. After three years, Lexus owners reported the fewest problems with 86 per 100.

Porsche was second and Cadillac came in at third. Toyota is No. 4 and Scion is ranked fifth. Also seen at the top 10 are Mercedes-Benz, Lincoln, Ford and Buick, and Hyundai. The only other companies that posted above the industry average of 132 were Acura and Honda.

Meanwhile, Chevrolet, Volvo, Audi, Smart and Subaru finished with fewer problems than last year's industry average of 151. Chrysler Group's four brands ended up at the bottom of the list, with between 174 and 192 problems for each 100. However, Sargent describes them as a reflection of the industry's continuous quality improvement over the last 20 years.

Topics: lexus, jd power, study

If you liked the article, share on:

Pin It

Comments

Recommended

Top Gear has revealed that for its “Stars in a Reasonably Fast Car” segment, it will now be using a slightly enhanced Toyota GT86, which in the U.S. market is...
by - March 24, 2017
Porsche is laying aside any plans of pushing another hybrid hypercar into their line-up -- at least not at this time. Oliver Blume, Porsche Global Chief confirmed in a recent...
by - March 24, 2017
Since 1993, Lexus has produced 4 generations of the Lexus GS, with the GS F amongst its newest member of the family. Unfortunately, rumors are also heating up that the...
by - March 24, 2017
In a leaked image following a presentation held in China, we learned that Czech automobile manufacturer Skoda will soon unveil 2 more new SUVs in China, resulting in a four-model...
by - March 24, 2017
McLaren is said to be designing the next generation of Sports Series, which could include a V6 hybrid among its powertrain options. It was earlier reported that the British automaker...
by - March 24, 2017
Facebook

Youtube Channel

Tip Us
Do you have a tip for us?
Did you film an important event?
Contact us
Newsletter
Subscribe to our newsletter!
Subscribe
Galleries