General Motors has named Mary Chan to be its vice president in charge of global connected consumers – a recently created post that oversees its OnStar and infotainment divisions. Chan served as Dell’s senior vice president and general manager of enterprise mobility solutions and services since 2009.
GM spokesman Vijay Iyer said that GM wanted to integrate GM’s OnStar telematics unit with its increasing infotainment offerings. These two operations shared some engineering resources but they were separated managed by different executives. Iyer said that it’s about forming a more coherent approach throughout the organization on what’s offered for the connected customer.
Chan will be reporting to GM Vice Chairman Steve Girsky, who oversees OnStar. In 2011, GM has unveiled new infotainment systems across its brands, such as MyLink for Chevrolet and IntelliLink for Buick and GMC.
Cadillac will launch its new infotainment system, Cadillac User experience, or CUE, by June, as the new XTS sedan arrives at showrooms. Users get touchscreen access to content on their smartphones, like streaming music or videos, through a Bluetooth or USB connection.
OnStar, which was launched in 1996, is a system embedded on all GM vehicles that have turn-by-turn navigation and safety and security features, including the ability to track stolen vehicles or immediately inform authorities about a crash.
GM is seeking to combine the two technologies to provide one interface to the user. OnStar will also be rolling out new services involving safety and security. Just last month, OnStar introduced Family Link, which permits parents to track where their kids are when they’re driving an OnStar-equipped vehicle.