On the first round of Euro NCAP crash tests, Mercedes-Benz’s latest Citan van received only three stars. Among the criticisms that the Citan got were centered on its hard dashboard structures that may lead to front-seat passengers sustaining severe head injuries and its airbags that didn’t offer adequate protection.
Furthermore, it scored poor on pedestrian protection due to a flaw in its bumper and bonnet design. The Citan is built on the same underpinnings as the Renault Kangoo, which Euro NCAP has not tested yet. While the last Kangoo got four stars, that rating was given under more lenient standards. The automaker will sell the Citan as both a commercial vehicle and passenger car.
Families that need space but are on a budget are likely to be attracted to the passenger car that’s given additional equipment. But buyers may be discouraged by its child protection score of 34/49. Mercedes has insisted that the Citan is safe. It’s also denying that it failed in any of the tests. The automaker said that it doesn’t plan to revise the Citan in light of the findings from Euro NCAP.
Mercedes has responded to the criticisms, saying that the company always looks out for the safety of everyone who travels in a Mercedes-Benz vehicle. It also said that it is working with its technology partners at Renault to correct the issues raised by this test, particularly the performance of the curtain airbags.
According to a Mercedes spokesman, the Citan complies with all the legislative safety regulations in all markets where the model is available. Buyers in the UK will get a Citan model that’s equipped with load-adaptive ESP, brake assist, ABS and a driver's airbag. Three extra airbags are offered as an option.