Mini launching mobile application for roadside assistance

Article by Christian Andrei, on August 26, 2010

MINI owners who are also iPhone and BlackBerry users can now call for roadside assistance at the click of a button. MINI USA announced that it has a free mobile application that quickly allows users to contact roadside assistance while also automatically sending out information about the vehicle and its exact location.

Jim McDowell, Vice President MINI USA, said that MINI owners will welcome the peace of mind that comes from getting fast and easy access to free roadside services provided during the warranty period.

If you're a MINI owner, what you do is download it to your iPhone or BlackBerry. You will be asked to enter your VIN, name, address and other details, as well as a photo of your MINI.

When you need roadside help, you simply launch the application, select the service you require, and press "call." All your information and vehicle location is sent to a customer service representative. The service uses GPS technology, which pinpoints your location.

The customer service representative identifies the nearest available service provider and gives them your location. It saves a lot of time and that's a primary concern when you're in that tight situation.

Remember that the service is only free as long as your car remains under warranty. If yours has expired, you can still download the free application and use the roadside assistance for a minimal fee.

Topics: mini, app

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