Report: Ford makes progress while Chrysler fumbles in key quality survey

Article by Christian A., on August 29, 2010

Among major automakers, Ford Motor Co. is judged to have made the most progress in improving vehicle quality, while Chrysler ranks at the bottom of the industry for reliability, according to an annual Consumer Reports survey.

When it comes to influential list of recommended vehicles, the automakers from Asia dominates, with Toyota Motor Corp.'s Scion ranked the top brand followed by Honda Motor Co.'s flagship brand.

Coming in third is Toyota's flagship brand. It appears Ford is the only U.S. automaker that can compete with Asian brands with "world-class reliability."

In fact, the study shows that about 90% of Ford's vehicles achieved average or better reliability. The only US brand that made it to the top 10 list for reliability was Ford's Mercury brand. The Ford brand ranked 16th and Ford's luxury Lincoln brand ranked 20th. Meanwhile, Chrysler had a dismal showing.

Its three brands all slipped further in the ratings. The Jeep SUV brand ranked 30th, with Dodge just behind and the Chrysler brand came in last in the reliability ranking.

According to Consumer Reports, more than a third of Chrysler models through the 2009 model year were "much worse than average."

Topics: ford, chrysler, survey

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