Sewells study shows Toyota, Lexus beat fleet managers’ expectations

Article by Christian Andrei, on December 21, 2011

Automotive research specialists Sewells' latest independent survey reveals that Lexus and Toyota are performing beyond the expectations of fleet managers in Britain's key areas. The 2011 Fleet Operator Attitude Survey also reveals that "service, maintenance and repair costs" as well as "quality and reliability" are the most important factors that fleet customers consider when choosing automobiles.

These are the areas that Toyota excels based on the survey. The automaker achieved the highest rating among "mainstream" manufacturers for SMR costs. It is also highly commended for the reliability and quality of its vehicles. Lexus, among the premium vehicle brands, was similarly ranked highest for SMR costs.

The results of the survey support the commitment of Toyota Lexus Fleet Services in meeting the priorities of customers as well as delivering a comprehensive model lineup that suit their needs. Ewan Shepherd, General Manager Toyota Lexus Fleet Services, commented that "it is great" that their efforts are being recognized by the industry's decision-makers.

He added that Fleet is now "a major focus for 2012 and beyond." He further stated that they will be "working hard" in the next few years to ensure that the Toyota and Lexus Fleet will satisfy the needs of customers -- delivering innovative new products and offering an all-round, value service to business users.

Topics: toyota, lexus

If you liked the article, share on:

Comments

Login or Create new account to add a comment!

Recommended

The man sitting at the top of the performance division of Mercedes-Benz – Tobias Moers – cryptically indicated that the Mercedes-AMG GT4 could be really coming. Moers, chief executive of...
by - January 18, 2017
The 2017 Detroit Auto Show (2017 North American International Auto Show) has been exciting and thrilling. Several new concepts and production vehicles were announced and unveiled, with a number of...
by - January 18, 2017
Your 2017 Volkswagen Golf Facelift could get as sporty looking as the Golf R with the new R-Line packages. But without the sporty run and the premium price. Set to...
by - January 17, 2017
Whether or not you’re a tech addict, you realize that the digital revolution is now moving at high speed. Before you know it, there’s already a new one on the...
by - January 17, 2017
We really couldn’t deny that quite a number of Audi customers and would-be-buyers are intently waiting for higher performance RS versions of the Audi A4 and A5. Of course, these...
by - January 17, 2017
Facebook

Youtube Channel

Tip Us
Do you have a tip for us?
Did you film an important event?
Contact us
Newsletter
Subscribe to our newsletter!
Subscribe
Galleries