Toyota puts up more offices in Texas,  Florida to boost safety and quality

Article by Christian A., on January 26, 2011

To boost the likelihood of finding potential defects at an early stage, Toyota Motor Corp. is adding offices in Houston, Texas and Jacksonville, Florida. In a statement, Toyota said that the new operations will evaluate and respond to customers' safety and quality concerns.

These are also the tasks of similar field offices opened in New York and San Francisco last year. Toyota said that it wants to open a fifth office in Denver in the first quarter of 2011.

Toyota is working to improve its image, which took a beating last year due to the recalls of millions of U.S. vehicles for sticky accelerator pedals. The impact of these recalls made Toyota suffer a 0.4% U.S. sales decline for the period. Meanwhile, the industry had an 11% annual gain.

The company said that the technicians at the regional offices will probe customer complaints and research specific vehicle issues.

Toyota revealed that the Jacksonville office will specialize in heating, ventilation and air conditioning problems, while Houston will focus on trucks and chassis components.

The Denver office will evaluate sport-utility vehicles and performance in high-altitude areas. Toyota's U.S. sales unit is based in Torrance, California. [via autonews - sub. required]

If you liked the article, share on:

Comments

Recommended

In the automotive industry, most brands will do what they can to expand their offerings to be present in every potential niche there is. The goal is clearly to increase...
by - April 30, 2017
Just days after unveiling the refreshed 2018 Toyota Yaris hatchback to the North American public at the 2017 New York Auto Show, the Japanese company is now disclosing how much...
by - April 30, 2017
The next generation Volvo XC60 will be soon on its way to dealerships and customers as the Swedish carmaker has already commenced production of the mid-sized sports utility vehicle at...
by - April 30, 2017
In September 27, 2016, Porsche initially filed for a patent that is the “Unique Active Rear Diffuser”. And earlier this week, on April 27, 2017, the United States Patent and...
by - April 29, 2017
The Insurance Institute for Highway Safety (IIHS) has given its Top Safety Pick+ award to the redesigned version of the 2017 Kia Cadenza. This was a result of excellent a...
by - April 29, 2017
Facebook

Youtube Channel

Tip Us
Do you have a tip for us?
Did you film an important event?
Contact us
Newsletter
Subscribe to our newsletter!
Subscribe
Galleries