GM to offer free loaner vehicles to Chevy Volt owners as feds investigate fires
By Andrew, 29 Nov, 2011. 0 Comments
2011 Chevrolet Volt
While the National Highway Traffic Safety Administration investigates reports of the Chevrolet Volt’s plug-in hybrid battery catching fire after crash testing, free loaner vehicles will be provided to its owners so that they could have “peace of mind.” General Motors executives were in a conference call with the media in an attempt to alleviate concerns about the safety of the Volt.
Mark Reuss, GM president of North America, said that the company considers the peace of mind of its customers as “the most important thing.” He narrated that GM has been sending letters to its Volt customers and dealers to give them assurances that the Volt is “safe to drive” and to explain that the probe is focused on the risk of an electrical fire that may occur days or even weeks after a severe crash.
Reuss added that those owners who are still worried may get a GM loaner car for free they resolve the issue. A team of engineers has been created by GM to “develop changes to eliminate concern of potential post-crash electrical fires" and to establish protocols with the help of others in the industry.
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