GM announced today that the OnStar FMV, its aftermarket rearview mirror, already helped connect the crash victim to both emergency assistance and his wife. Recently, Joseph Ortez suffered a crash in his Nissan Sentra when driving through a Los Angeles intersection. Although he was not critically injured, Cortez was unable to get out of the vehicle and was experiencing a sharp pain in his shoulder. After the crash he was automatically connected to OnStar, where an Advisor provided Emergency Medical Dispatch instructions, while another Advisor contacted 9-1-1 and directed first responders to the scene.
Thanks to them, first responders arrived on the scene within 10 minutes of the crash. “I was in so much pain. I didn’t have my bearings. I didn’t know which way I was facing or how hurt I was. I was thinking there was no way I can make these phone calls and let someone know where I am at,” said Cortez. What is more interesting is that Joseph Cortez had the OnStar FMV for only three weeks and it already showed its value.
Moreover, the Advisors, after completing their initial assessment, contacted conferenced Cortez’s wife, Grace, into the vehicle through the FMV system. “I’m okay,” Cortez said to his wife through the OnStar speakers, “Thank [goodness], I put this OnStar in.” So, remember folks that the OnStar FMV can save your life! For those who don’t know, the OnStar FMV is available for $299.99, plus installation, while the service plans cost $18.95 a month or $199 a year for the Safe and Sound Plan, or $28.90 a month, or $299 a year for the Directions and Connections Plan. [source: GM]