US new car sales predicted to reach 14.5 million units this year
Sales of new cars in the United States could reach as much as 14.5 million units in 2012, corresponding to a 13 percent improvement from the figures posted in 2011, according to auto... Read more
Porsche is the best German car brand for service, J.D. Power study says
According to a J.D. Power and Associates study, it appears that Porsche customers are the most satisfied customers with their workshop’s service performance. Almost 84,000 US car owners... Read more
Lexus, Mini has the best dealers, according to J.D. Power Customer Service Index study
The dealer service departments of Lexus and Mini offer the best overall dealer service satisfaction, according to a new J.D. Power and Associates study. Customers are also more impressed... Read more
Lexus reclaims its title in the annual J.D. Power U.S. Vehicle Dependability Study
The annual U.S. Vehicle Dependability Study of the J.D. Power and Associates found that automakers built much improved cars three years ago, during the worst period of the global... Read more
LMC and J.D. Power estimate US car sales to top 13 million in December
December’s auto sales in the U.S. are forecasted to top 13 million on a yearly basis for the fourth straight month, LMC Automotive and J.D. Power and Associates has disclosed. The... Read more
Mazda MX-5 ranked the highest sports car by owners, J.D. Power survey says
With a satisfaction rating of 82.4%, the Mazda MX-5 is the highest-ranked sports car in the 2011 J.D. Power vehicle ownership satisfaction survey that was recently published. The MX-5... Read more
Lincoln named most reliable brand in 2011 by JD Power
The brand that has the most number of reliable vehicles is now Lincoln, the first time that Ford Motor Co.'s premium brand has been given the recognition by an annual survey: J.D. Power... Read more
Toyota predicts 3% increase in sales for 2011
Amid expectations that the auto industry will be better in 2011, Toyota predicts that it will deliver up to 7.7 million vehicles in 2011, a 3% increase over 2010 sales figures. Toyota... Read more
19% of new shoppers avoid Toyota, according to 2010 J.D. Power study
In the 2010 Avoider Study by J.D. Power and Associates, about 19% of new-vehicle shoppers who were surveyed avoided Toyota due to its “bad reputation,” a jump of 17 percentage points from... Read more
J.D. Power study: Ford, Honda tied for top with 62% customer retention rates
With a 62% customer retention rate, Ford and Honda are tied for the top place in a survey conducted among automotive brands in the U.S. this year, according to J.D. Power and Associates.... Read more
GM models lead in JD Power 2010 APEAL Study
In the J.D. Power Asia Pacific 2010 China Automotive Performance, Execution and Layout (APEAL) Study, General Motors’ models -- the Chevrolet New Sail, Chevrolet Spark and Wuling Rong... Read more
Europe could become the largest global market for electric vehicles
J. D. Power and Associates predicts that Europe will be the largest global market for battery-powered electric vehicles but that its volumes would still not come up to what carmakers... Read more
Honda retains the highest percentage of new-vehicle buyers says J.D. Power
According to the J.D. Power and Associates 2008 Customer Retention Study Honda leads the auto business in retaining the highest percentage of new-vehicle buyers. The study rates the... Read more
Mercedes-Benz is number 1 in J.D. Power’s customer retention survey
Factors that influence the purchase behavior of new-vehicle buyers are said to include high resale value and quality, said Raffi Festekjian, director of automotive product research at... Read more
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