NHTSA probes Ford Freestar and Mercury Monterey over transmission complaints
Thursday, November 19th, 2009
The National Highway Traffic Safety Administration (NHTSA) is investigating complaints concerning the 2004-05
According to the NHTSA website, investigators are focusing on the torque converter output shaft. The shaft, in the rear of the transmission, drives the wheels. To date, the NHTSA has received 654 customer complaints and 2,791 warranty claims related to the vehicles’ sudden inability to move on the road. Clarence Ditlow, executive director of the nonprofit Center for Auto Safety, considers it a safety defect that calls for a recall. The agency’s engineering analysis will be completed in 12 months, according to NHTSA. Ford has yet to issue a statement with regards to the ongoing investigation.



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