Cadillac rolls out next generation CUE with 2017 CTS

Article by Christian A., on February 22, 2017

One of the main features that have appealed to Cadillac’s customers is its Cadillac User Experience system or CUE. This is once again expected to change as the brand recently revealed that it will be coming out with the next generation of its CUE system. Offering an interface that is more intuitive and more personalized, the new CUE is slated to make its official debut with the 2017 Cadillac CTS.

Customers in the U.S. market should expect this to arrive at their favorite dealerships within the first quarter. After the 2017 CTS, Cadillac will then be including this new system with 2018 XTS and the 2018 ATS. The brand disclosed that other product ranges will have the same system in their future model years.

Many are already familiar with this system but this next generation dynamic platform now allows modification over time in order to meet the connectivity needs of the customer, which itself is continuously evolving. In addition, it fully utilizes the Cloud to allow for better personalization. That said, connection navigation is still present and applications can be downloaded through the Collection app store.

Since the new Cadillac user experience is able to have smartphone practices and popular apps applied to vehicles, it guarantees that customers will be able to get access to the system’s most common feature. One of these features is known as Summary View wherein it displays all of the applications, like audio, climate, navigation, and phone, into a single screen.

There are three main features of the next generation CUE and the first is the My Driver Preferences which uses the Cloud to enable customer to personalize the infotainment system to suit their own personal tastes.

The second is the new navigation app which comes with an intuitive interface. Like the first feature, it also allows access to the Cloud but this is meant to access information regarding the destination. The data shown include the current price of fuel, real-time traffic information, points of interest, and even parking information.

Finally, there is active connection made possible by the OnStar 4G LTE integrated to the system. With the approval of the customer once sale is official, Cadillac can update the features remotely. The 4GLTE Wi-Fi hotspot meanwhile accepts a total of seven devices to be connected. It can even support the use of two compatible phones using Bluetooth.

Cadillac Director of Product Strategy Richard Breckus says that when the brand brought OnStar to the market, it started the idea of connectivity in vehicles. In fact, he adds, Cadillac is the first luxury brand to allow both Android Auto and Apple CarPlay on its product range. Breckus continues by saying that the brand has been working to improve the overall response of this system and the result is that this next-generation version is able to offer more improvements mainly focusing on intuitive control.

Press Release

Next-Generation Cadillac User Experience Debuts in CTS

Cadillac today announced the next-generation Cadillac user experience system, which offers a more personalized, intuitive interface, and debuts in the Cadillac CTS, beginning with the 2017 interim model year, arriving at U.S. dealerships during the first quarter. Cadillac plans to include the system in XTS and ATS sedans with the start of 2018 model year production. Cadillac’s other product lines are scheduled to adopt the system in future model years.

The next-generation Cadillac user experience is a dynamic platform that can be adjusted over time to meet a customer’s evolving connectivity needs, leveraging the cloud to enable personalization, available connected navigation, and applications via the Collection app store.

With functionality that applies popular apps and smartphone practices in the vehicle, the new user experience system provides customers with easier access to the most common features. The more intuitive operation includes a Summary View in which all key applications – climate, audio, phone and navigation – are displayed on one screen.

“Cadillac pioneered connectivity by bringing OnStar to market, and more recently we became the first luxury brand to enable Apple CarPlay and Android Auto across our product line,” says Richard Breckus, Cadillac director of product strategy. “We have worked to improve overall system response in recent years, and now this next-generation user experience system delivers more improvements, focused mainly on intuitive control.”

Personalized Profiles

My Driver Preferences are personalized, cloud-based profiles that allow users to customize the infotainment system to match individual preferences and take that same customized experience with them into any new Cadillac user experience equipped vehicle.

Features such as vehicle and display setting, contact favorites, navigation route preferences and recent destinations can be customized and follow a user’s profile.

Each driver can create an individual account and personalize their preferences for the Cadillac user experience. Vehicle owners can manage their My Driver Preferences in the vehicle or via their myCadillac Owner Center on the Cadillac website.

Integrated Smartphone-like Navigation

The new Cadillac user experience features an available all-new navigation app with an intuitive interface and access to destination information via available cloud-based services. This includes updated points of interest, live traffic information, fuel prices and parking information.

Through simple input methods, such as enhanced voice recognition and an improved onscreen search function, users have access to more relevant search results. Over time, this opt-in subscription-based system can learn a user’s preferred routes and destinations, offering predictive suggestions based upon traffic and frequent destinations.

New Cadillac user experience equipped vehicles currently come standard with an available, opt-in 12-month connected navigation trial.

Active Connection

The built-in OnStar 4G LTE enables an active connection to the vehicle that, with customer consent, will allow Cadillac to remotely update features such as navigation and the newly launched Collection app store, after vehicle purchase.

The available 4GLTE Wi-Fi hotspot allows passengers to connect up to seven compatible mobile devices, smartphones, and tablets to high-speed wireless Internet. The new system supports use of two compatible phones concurrently via Bluetooth.

Users can access Apple CarPlay and Android Auto advanced smartphone integration through the Home screen. Apple CarPlay and Android Auto compatibility are subject to their terms, privacy statements and data plan rates, and require a compatible smartphone.

Every new Cadillac currently comes standard with an available 12-month OnStar subscription at no additional cost. Among other benefits, this connectivity plan features OnStar Smart Driver, an opt-in service designed to help owners maximize their vehicle’s overall performance, reduce wear and tear, monitor fuel efficiency and improve their driving – all factors that add to the overall ownership experience.

Owners can also manage their vehicles remotely with the industry-leading myCadillac mobile app via their compatible smartphones.

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