Back in 2004, Bugatti first introduced to us the telemetry system on its road-going production model. This tech debuted with the Veyron, making it the very first in the industry to utilize this kind of system. Now, if you own a Chiron, then you can also benefit from this. So in case you get a flat tire or any such issue, you will be alerted by Bugatti’s “flying doctors” about the specific problem you are currently having in real time.
The telemetry system, if you didn’t know, got its inspiration from Formula 1 and DTM race cars. It relies mostly on mobile radio to monitor the condition of a Veyron and Chiron, 24 hours a day, 7 days a week. And the only time that telemetry won’t be able to monitor your car is when there is no mobile phone network coverage. Around 14 years after this technology was introduced, it has been greatly improved, and now can monitor 10,000 signals in the case of the more high tech Bugatti Chiron.
What the telemetry focuses on in each of these cars would be the key components such as the 8.0 liter quad turbo engine, the seven speed dual clutch automatic gearbox, and even hardware such as the infotainment system and air conditioning. As mentioned earlier, Bugatti has three “flying doctors” that are in charge of the Chirons and Veyrons. One of them is focused on Europe and Russia, the other one in Middle East and Asia Pacific, and one is in charge of North America.
The Bugatti HQ that is based in Molsheim, France, as well as the 34 dealers and service partners from all over the world, support these three flying doctors. Though customers do not necessarily have to sign up for the telemetry system that provides remote diagnosis, why wouldn’t they?
The system is so effective that Bugatti was able to inform one Chiron owner, located around 6,000 kilometers (3,728 miles) away, that his front left tire does not have the optimal pressure. This was made possible by a customer service laptop, as well as an aluminum box. Now, you might be wondering what the box is - this is found inside the hypercar, measuring 140 millimeters (5.5 inches wide), 50 mm (2 inches) high, and 100 mm (4 inches long).
Its purpose then is to send information to Bugatti’s laptop at home. This system is so high tech that not only are the two cars able to send information to Bugatti HQ, but customer service can also send data to the cars. If you happen to have a W16 in your garage, Bugatti will be able to send you over-the-air software updates and data to modify the car’s configurations.