Chrysler issues reflash of transmission software for 2014 Jeep Cherokee

Article by Christian A., on June 2, 2014

Chrysler Group is still recalibrating the software that operates the nine-speed automatic transmissions the carmaker plans to use for all of its front-wheel-drive vehicles. The carmaker has commenced a new software recalibration for over 100,000 Jeep Cherokees built before May 5, 2014, in order to resolve continuing issues with the shifting of some of the nine-speed gears.

In 2013, Chrysler was forced to delay the rollout of the Cherokee for nearly two months to tweak the software. A May 15 technical service bulletin calls for technicians to implement a five-minute software reset or "reflash" and, in certain cases, an "adaptation drive learn."

This entails test driving a Cherokee for around 78 minutes to ensure that it is shifting properly. Like other electronic transmissions, the nine-speed gearbox learns the driving habits of its main driver, adapting to the shift patterns accordingly.

Although not all Cherokees need the reflash, the recalibration can be availed under warranty to customers who are not satisfied with the feel or operation of the transmission. A Chrysler spokeswoman said in a statement that the reflash was being done "to respond to customer feedback and to improve satisfaction.”

Chrysler also asked it dealers to perform the recalibrate the software on any unsold vehicles in inventory. Dealers were also asked to reflash the software customers who wanted improved throttle response or shift feel.

This is the second software reflash Chrysler has issued for the nine-speed transmission since starting sales of the Cherokee in October.

Around 30 consumer complaints have been filed against the 2014 Cherokee on the US National Highway Traffic Safety Administration's safercar.gov, of which half pertains to its transmission and powertrain.

Dealership parts records show that Chrysler’s US retailers are ordering an average of about a dozen replacement transmissions for the Cherokee collectively per week under warranty.

The new 2014 Jeep Cherokee reveals a new exterior that is clearly designed for the future. It even comes with worldwide appeal .Under this latest offering the design team wanted a model that would push the brand to the next era by having an efficient shape. However the challenge was to make sure that it would continue to have the design heritage and DNA of the brand.

It is clear that in addition to having a commanding road presence, this model has wheel-to-body proportions that are aggressive and lead to a truly powerful stance. With departure angles and approach angles, both being aggressive, it results in the 2014 Jeep Cherokee having capability that is truly the best for its class. One key feature that customers are likely to notice immediately can be seen on the front. In particular this is the waterfall hood that has the well-known seven-slotted and peaked grille. It even has that horizontal, crisp snap -- a feature that is present in many of the classic vehicles by Jeep.

By separating the hood from the fenders in the front and making it even more defined, it displays what is obviously a rather modern twist on the heritage of the brand. By making the hood and the grille into one piece, it results in a more precise build. The use of the sleek and fluid lines on the outside helps highlight the wind-splitting and efficient upper body of the all-new offering.

Its protective and rugged lower body meanwhile expresses that renowned capability that each Jeep models are known for. For the new 2014 Jeep Cherokee, the brand made sure to equip it with cutting-edge LED lighting technology. Take the forward lighting for example. It comes in a distinct daytime running lamp (DRL) form that gives it a rather major part on the new front-end proportion.

This gives the lamp a slim profile. The tail lamps utilize full LED as well that are made even more modern. By making it an integral part of the backlight graphic in the rear, it allows the new model to be stronger in appearance while remaining to be harmonious. This particular graphic is what connects the upper region of the rear with the lower part. In addition, it gives this new Cherokee a unique presence.

There is no question that the 2014 Jeep Cherokee not only appears capable but also look efficient. However it is not only about appearances as this model is also capable and efficient, be it on the trail, on the road, and regardless of the weather conditions.

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