Fiat S.p.A and Chrysler Group LLC has announced the opening of parts distribution centers for Mopar in both Dubai and Shanghai. This development is in line with their commitment to support the growth they have seen in international markets.
Mopar president and CEO Pietro Gorlier says that the opening of the two new facilities signals the expansion of their parts distribution network to support the growth in both markets. Gorlier adds that Mopar will continue to seize opportunities to serve distributors, dealers and of course, customers.
The Chinese parts distribution center will bring together the domestic and regional operations in China, making the supply chain more cost-effective and efficient, giving way to better service for the company’s growing presence in the country and the rest of Asia Pacific.
The Chinese facility will be based in Yangshan Port Shanghai, which is a free trade zone. The 16,000 sq. m. Shanghai facility will be responsible for the distribution of at least 35,000 part numbers to at least 130 dealers in the country and more than 20 distributors across the Asia Pacific region. It will also become the referral point for other facilities in Japan, Australia, and South Korea. These facilities, in turn, serve at least 200 additional dealers.
Meanwhile, the 18,000 sq. Dubai parts distribution facility will rise at the Jebel Ali Free Trade Zone. This facility will redistribute parts to dealers in Africa and the Middle East. The facility will distribute at least 30,000 part numbers to distributors and sellers in the country and the Middle East and African regions
The Middle East will have 12 Mopar Express Lanes
Five Mopar Express Lanes opened in 2011 in Saudi Arabia, Kuwait and Jordan. An additional seven Mopar Express Lanes will open in Abu Dhabi, Doha,Dammam, Jeddah, Kuwait and Baghdad.
Learn more about Mopar’s global footprint:
At least 45 commercial offices and at least 50 parts distribution centers are responsible for more than 120 markets around the world.
Parts distribution centers all in all take up close to 20 million square feet. Meanwhile, there are close to two dozen customer service call centers and 350,000 order lines every day with at least 3,500 suppliers that serve more than 11,000 ship-to locations.
Mopar is responsible for several features that were the first in the industry, including:
Vehicle-information apps: Mopar was the first to introduce vehicle-information apps using smartphones, giving customers a new communication channel.
Electronic Vehicle Tracking System: Mopar was the first launch an interactive vehicle tracking device that messages the owner when their cars are going too fast or too far from preset parameters.
2011 Mopar Challenger Drag Pak: Mopar led the way in using the 500-plus cubic-inch drag-race package vehicle.
Off-road camper trailers.
Electronic owner manuals: Mopar was the first to give customers owner manuals using DVD, as well as a short user guide format.
Wi-Fi: Mopar was the first to offer customers the option of making their cars a Wi-Fi hotspot.