Chrysler steps up effort to recall older Grand Cherokees and Libertys

Article by Christian A., on November 11, 2014

So far, owners of only around 120,000 vehicles MY1993-MY1998 Grand Cherokees and MY2002-2007 Libertys have responded to Chrysler Group’s recall. As of early November, 96,449 Liberty and 22,943 Grand Cherokee owners had responded to the Chrysler’s recall letters and visited dealerships for service, disclosed spokesman Eric Mayne.

This has prompted the carmaker to further its efforts to reach owners of up to 1.6 million vehicles, who have to respond to Chrysler’s letter in August to bring in their units for inspection and possible installation of a free trailer hitch assembly.

The assembly should protect the gasoline tank in case of low-energy rear collisions. Mayne said that around a fourth of vehicles already brought in had adequate trailer hitch assemblies installed thus needing no additional service.

To better reach those who didn’t respond, Chrysler is setting up Web sites especially made to allow owners of recalled vehicles to chat live with representatives and schedule a recall service at any Chrysler dealer. Chrysler is also rolling out an expanded effort to identify the current owners of the SUVs, according to Mayne.

The installation of the trailer hitch assemblies is a part of a settlement with the National Highway Traffic Safety Administration in 2013 after the agency recommended a broader recall of the concerned vehicles. The agency had alleged that the Jeeps were more prone to fire in some high-energy rear-impact collisions partly since their fuel tanks were located behind the rear axle.

Chrysler, however, objected to the allegations and even refused the recall request at first. The carmaker, however, eventually agreed to install the trailer hitch as a fix. Chrysler allocated $151 million from its 2013 earnings to cover the cost of the campaign.

According to Mayne, Chrysler and its dealers have over 310,000 hitch assemblies available for Libertys and over 126,000 hitch assemblies available for Grand Cherokees, with production still ongoing.

If you liked the article, share on:

Comments

Recommended

The Chinese market will soon be getting the exclusive China-only model, Mercedes-Benz GLC-L, for a premium of 15,000 yuan ($2,300) more than the regular model. The difference is actually quite...
by - January 20, 2018
The Bentley Bentayga is set to participate in the famous Pikes Peak International Hill Climb that is slated to take place on June 24th in Colorado. The automaker’s motorsport department...
by - January 19, 2018
Infiniti will commence sales of the new 2019 Infiniti QX50 in the spring, with a starting price of $36,550. But before the big launch, Infiniti has introduced a new reservation...
by - January 18, 2018
BMW fans may be surprised with what the car manufacturer’s boss Robert Irlinger said in a recent interview with Autocar during a recent media meeting. And this is the fact...
by - January 18, 2018
Currently, there aren’t any Lexus convertibles out in the market, but it seems like it won’t be too long until we see one again. This is because Toyota’s premium brand...
by - January 18, 2018
Facebook

Youtube Channel

Tip Us
Do you have a tip for us?
Did you film an important event?
Contact us
Newsletter
Subscribe to our newsletter!
Subscribe
Galleries