Report: GM faulty ignition switch complaint traced back to 1997

Article by Christian A., on July 6, 2014

Dealers have been receiving defective ignition switch complaints from owners of General Motors cars since 1997, according to a Reuters review of a consumer complaints database maintained by the National Highway Traffic Safety Administration.

GM has recently expanded its recall of cars with faulty switch issues by over 8 million, but failed to tell when it first became aware of the issue.

The Reuters review showed that GM dealers were aware of switch-related glitches almost as soon as the 1997 Chevrolet Malibu was rolled out to the market, and that many of them could not fix the defects.

Early issues included keys that either stuck in the ignition or could be pulled out while the car was still. Early issues also included ignition switches failing to start the engine or seem to have caused the engine to stall.

Later on, some GM car owners said their units stalled while travelling the highway -- with one citing a dealer as saying that changing the switch could solve the issue.

One of the earliest complaints filed with the NHTSA (April 1997) involves a New Jersey woman who said she had been "stranded seven times" when her new 1997 Malibu could not be started, while its key was stuck in the ignition and could not be turned.

Her dealer has replaced the ignition twice, the problem persisted. She wrote that she comprehend how three different ignition cylinders “can all be defective."

GM advised dealers about ignition issues on both the 1997 Malibu and 2000 Impala in 2001, sending so-called service bulletins. It did not recall the vehicles for switch-related issues until recently, when 8.23 million GM vehicles were recalled for "unintended ignition key rotation."

If you liked the article, share on:

Comments

Recommended

Renault Chairman and CEO Carlos Ghosn inaugurated the all-new Alpine A110 production line. This inauguration was attended by the Minister for Economy and Finance of France, Bruno Le Maire, with...
by - December 17, 2017
TOYOTA GAZOO Racing revealed that it will be participating in the 2018 Tokyo Auto Salon with the theme “Meister's Workshop.” The company will showcase models that have been part of...
by - December 16, 2017
Infiniti has commenced sales of the new 2018 Infiniti QX80 full-size luxury sports utility vehicle. Aside from the standard specs and optional features, potential customers would want to know how...
by - December 15, 2017
If there is one thing that Pagani Automobili and Fiat have in common, it is the fact that they are Italian companies that build and assemble vehicles. There is currently...
by - December 15, 2017
It’s Star Wars fever once again, and the second installation of the trilogy sequel -- “Star Wars: The Last Jedi” -- is finally hitting theaters. Avid fans of the franchise...
by - December 15, 2017
Facebook

Youtube Channel

Tip Us
Do you have a tip for us?
Did you film an important event?
Contact us
Newsletter
Subscribe to our newsletter!
Subscribe
Galleries