Although it received a near-perfect score from Consumer Reports (99 out of 100), it appears that the Tesla Model S failed to impress the well-known magazine in the long-term test. The electric car impressed the magazine with its smoothness, effortless glide and clever yet elegant simplicity, the vehicle bought by Consumer Magazine had several problems.
Driven for almost 16,000 miles and purchased for $98,650, the Tesla Model S saw the first problems with the center screen when it was driven for over 12,000 miles. This means that the driver didn’t have access to many functions of the vehicle but Tesla fixed the problem as the vehicle was under warranty.
After a hard reset, the functions were restored to the car. The retracting door handles also showed problems and were occasionally reluctant to emerge. Consumer Reports were not the only one having problems with the Tesla Model S as the guys from Edmunds also reported problems which included replacing the main battery pack after the car stalled.
Moreover, Edmunds saw problems that included a frozen touchscreen, a creaky steering wheel and difficulties when opening the sunroof. Elon Musk admitted that the company had some quality issues for the early serial number cars but he added that the current production cars are fine.
The company also added that they are constantly upgrading the functionality, features and quality of every Model S through the free over the air updates provided to the owners.